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Multitrader - Insurance Reinstatement Specialist

2 months ago


Bathgate, United Kingdom Masterfix GB Limited Full time

Job Summary:

We are seeking a skilled Multitrader to join our team at Masterfix GB Limited. As a Multitrader, you will be responsible for carrying out trade-related reinstatement tasks in residential properties within the central belt of Scotland.

Key Responsibilities:

  • Carry out pre-planned, trade-related reinstatement tasks in residential properties following damage by fire, water, vehicular impact, or vandalism.
  • Work in our insurance reinstatement team to make properties safe and secure.
  • Collaborate with the Operations Manager to ensure seamless execution of reinstatement tasks.
  • Provide excellent customer service and client-facing skills to ensure customer satisfaction.
  • Problem-solve and think clearly under pressure to deliver high-quality results.
  • Operate own tools and vehicle to efficiently complete tasks.
  • Maintain a clear DBS record to ensure compliance with company standards.

Requirements:

  • Previous construction insurance reinstatement experience is essential.
  • Full UK driving license and ability to navigate the central belt of Scotland.
  • Excellent customer service and client-facing skills.
  • Ability to problem-solve and think clearly under pressure.
  • Own tools and vehicle.
  • Clear DBS record.

Desirable Qualifications/Skills:

  • Carpentry and joinery skills.
  • Kitchen fitting skills.
  • Installing studwork and plasterboard skills.
  • Tiling and plastering skills.
  • General multi-skilled repair skills.

Core Qualities and Attributes:

  • Be a good team player who takes pride in their work and is willing to collaborate across the business.
  • Communicate well both verbally and digitally to provide detailed reports for all jobs.
  • Be polite and considerate when interacting with customers and members of the public.
  • Remain calm under pressure and always willing to help.
  • Be consistent in terms of attitude, attendance, timekeeping, and workmanship.