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Duty Manager

2 months ago

Slough Berkshire, United Kingdom COREcruitment International Full time

About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at COREcruitment International. As a Duty Manager, you will be responsible for overseeing the front desk operations and ensuring that our guests receive exceptional service.

Key Responsibilities

  • Monitor and support the front desk team to ensure seamless service delivery
  • Stay informed about hotel operations and be proactive in addressing any issues that may arise
  • Act as a host and provide a high level of customer service to our guests
  • Report to the Rooms Director and contribute to the overall success of the hotel
  • Train and develop a passionate and dedicated team

Requirements

  • Previous experience in luxury hotels, preferably in a similar role
  • Excellent communication and interpersonal skills
  • Fluent in English, both written and spoken
  • A natural team leader with a proven track record of success
  • Experience with hotel management systems, such as Opera and MARSHA

What We Offer

  • A competitive salary and service charge
  • Discounted rates throughout the group
  • Training and development opportunities to enhance your skills and career
  • On-site parking and a supportive work environment