Front Office Operations Manager

1 week ago


Perth, Perth and Kinross, United Kingdom Leonardo Boutique Hotel Huntingtower Perth Full time
{"title": "Reception Supervisor Role Overview", "content": "Be a Champion for Your Team

As a Reception Supervisor at Leonardo Boutique Hotel Huntingtower Perth, you will be the backbone of the team, working closely with the Front Office Manager to inspire and motivate your colleagues. Your goal will be to ensure that all guests have memorable experiences with us.

Key Responsibilities:
  • Supervise Front Office operations and inspire a vibrant team to exceed guests' expectations.
  • Coach and train new team members to ensure seamless service delivery.
  • Bring solutions to the table and think on your feet to address any challenges that may arise.
  • Be a people's person and make each day fun and engaging for the team.
  • Have top-notch organisational skills to manage multiple tasks and priorities.
What We Offer:
  • Special rates on Leonardo Hotel rooms across the UK & Europe.
  • Company-wide recognition scheme for being your fabulous self.
  • Meals on duty and a talent referral scheme.
  • Ongoing job-related training programmes with clear paths for progression.
Why Choose Us?

We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. Our Supervisors hold key roles in supporting team members and Heads of Department every day.

", "lang_code": "en-US"}

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