Accommodation Support Specialist
4 weeks ago
We are seeking an experienced Accommodation Support Worker to join our team at Rochdale Council's Temporary Accommodation Service. This is a full-time role working on a rota basis, including nights.
Key Responsibilities:
To welcome people into Temporary accommodation and ensure they receive high levels of support and guidance to become tenancy ready and effectively manage their needs whilst in Temporary Accommodation.
To manage the temporary accommodation and ensure re-let and turnaround time are met when empty.
To support the delivery of a Temporary Accommodation Delivery, within Rochdale Borough Council and lead on the Safer Homes Scheme, which helps those experiencing domestic abuse to remain in their homes.
To contribute towards the reduction of temporary accommodation admissions by preventing homelessness.
To provide advice and support to assess the needs of all households including customers with complex needs (including alcohol and drug issues and mental health).
To develop a personal housing plan which will include advice on housing support, health services, employment information, and rehabilitation and addiction services and refer to services for floating support and supported accommodation as part of the development of a personal housing plan within desired timescales.
Requirements:
Previous experience of working in temporary accommodation, homelessness, housing support or tenancy management.
Ability to work on a shift pattern including nights.
Enhanced DBS.
Working Hours:
Early Shift - 7am to 3pm
Late Shift - 2pm to 10pm
Night Shift - 9:30pm to 7:30am
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