IT Support Specialist
4 weeks ago
Job Title: 2nd Line Engineer
Job Summary:
We are seeking an experienced 2nd Line Engineer to join our team at Van Vliet. As a 2nd Line Engineer, you will be responsible for providing technical support to our IT systems and infrastructure. You will work closely with our IT Manager to ensure the smooth operation of our systems and provide excellent customer service to our users.
Key Responsibilities:
- Provide technical support to users via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network equipment
- Configure and install new hardware and software
- Maintain and update documentation for IT systems and procedures
- Collaborate with the IT Manager to develop and implement IT policies and procedures
Requirements:
- Minimum 3 years of experience in a technical support role
- Strong knowledge of IT systems and infrastructure
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
Van Vliet offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.
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