Customer Service Associate

3 weeks ago


Londonderry, United Kingdom Barnardo's Full time
About the Role

We are seeking highly motivated and customer-focused individuals to join our team as Customer Assistants in both full and part time capacities. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a welcoming store environment, and contributing to the success of our stores.

Key Responsibilities:

  • Deliver outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high standard of store presentation, ensuring shelves are fully stocked, and the store is clean and tidy.
  • Work collaboratively with colleagues to achieve sales targets and provide support where needed.
  • Participate in visual merchandising and stock management activities to maintain a visually appealing store environment.

About You

We are looking for individuals who are passionate about delivering excellent customer service, have a positive attitude, and are able to work effectively in a team environment. If you have a strong work ethic, are flexible, and able to adapt to changing situations, we want to hear from you.

What We Offer

  • A competitive hourly rate and opportunities for career progression.
  • Full training and development package to help you succeed in your role.
  • A supportive and inclusive work environment with opportunities to make a positive impact.
  • A range of benefits, including pension scheme and life assurance.

About Barnardo's

Barnardo's is a leading children's charity that helps vulnerable children and young people across the UK. We believe in children, no matter who they are, what they have done, or what they have been through. Our commitment to equality, diversity, and inclusion is reflected in our values and practice, and we strive to create a workplace culture that is inclusive and supportive of all employees.



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