Audio Visual Support Specialist

2 weeks ago


Maidenhead, United Kingdom Unified Support Ltd Full time
Job Title: Audio Visual Support Specialist

About the Role:
We are seeking a highly skilled Audio Visual Support Specialist to join our team at Unified Support Ltd. The successful candidate will be responsible for providing field-based service and support to clients, working on initiative as part of a service team. Our ideal candidate will have excellent technical understanding of AV systems and experience working within a corporate environment.

Key Responsibilities:
* Onsite work: 80%
* Provide audio visual support and maintenance services
* Troubleshoot and diagnose faults in AV equipment
* Perform preventative maintenance visits and train end-users

Requirements:
* 4 years' experience in audio-visual installation, onsite, or tech support
* Ability to terminate cables (Cat5/6, RS232, and Audio TRS)
* Knowledge of audio room acoustic optimization within various environments
* Excellent communication skills, especially client-facing

Desirable Qualifications:
* Crestron P101 certification
* Extron School of AV certification
* Cisco CCIP certification
* Microsoft Teams core skills
* Networking knowledge, including Dante/AES67 issues regarding QoS/PTP/IGMP

Benefits:
* Competitive salary: £45,000 - £60,000 per annum
* Opportunity to work with a variety of AV equipment and technologies
* Collaborative and dynamic work environment

What We Offer:
* A comprehensive benefits package, including pension scheme and life insurance
* Ongoing training and development opportunities
* A chance to work with a leading provider of unified support services

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