Senior Operations Manager

3 weeks ago


Bristol, Bristol, United Kingdom FAIRFORD ASSOCIATES Full time

About the Company

Our client, a leading specialist commercial cleaning company, operates across the country, providing a wide range of soft FM services to clients in various sectors, including healthcare, retail, and commercial. With impressive growth over the last few years, they have achieved a turnover in excess of £8m.

Job Overview

We are seeking an experienced Area Contracts Manager to oversee a mixed portfolio of contracts covering Bristol, Exeter, Gloucester, Birmingham, and Newport. The successful candidate will lead and drive performance across key accounts, aiming to deliver exceptional service to customers.

Main Responsibilities

  • Conduct regular site visits to ensure specifications are met and customer expectations are managed
  • Complete monthly audits to maintain high standards
  • Meet monthly Key Performance Indicators (KPIs) to drive business growth
  • Issue and control staff uniforms
  • Manage materials and equipment, including repairs, stock control, and ordering within assigned budgets
  • Ensure contract COSHH assessments sheets and Risk Assessments are completed
  • Adhere to company administration procedures
  • Provide cover and support within the region as needed
  • Line manage Supervisors and operative teams
  • Ensure on-site teams understand their roles, responsibilities, and expectations
  • Assist with performance management and HR practices, such as wellbeing meetings and staff welfare
  • Identify training needs to support employee career development
  • Guide Site Managers/Supervisors to maximize contract KPIs and team performances
  • Promote a harmonious working environment through team building initiatives
  • Support recruitment procedures efficiently
  • Ensure employees adhere to H&S policies and comply with current Health and Safety Legislation

Requirements

  • A minimum of five years' experience in contract cleaning management
  • Possess a full UK driving license
  • Proficient in Microsoft Office
  • Reside in the Bristol area or M5 corridor up to Cheltenham

Benefits

  • A company car with fuel card, phone, and laptop provided
  • Salary circa £35k-£40k (dependent on experience)
  • 20 days' holiday (plus bank holidays) and access to an Employee Assistance Programme (24/7 wellbeing support)
  • Nest pension scheme with 3% employer contribution


  • Bristol, Bristol, United Kingdom Hays Senior Finance Full time

    About the Role">This is a senior finance position where you will be responsible for overseeing financial operations, including budgeting, forecasting, and financial reporting. You will also work closely with the management team to identify areas of improvement and implement changes.Key ResponsibilitiesDevelop and maintain financial models and forecasts to...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    Company OverviewMotability Operations is a unique organisation that combines a strong sense of purpose with a commercial edge. We provide worry-free mobility solutions to over 800,000 customers and their families across the UK.We exchange higher rate mobility allowance to lease affordable vehicles, including cars, wheelchair-accessible vehicles, scooters,...


  • Bristol, Bristol, United Kingdom AXA Group Operations Full time

    Job Title: Senior Project Manager - Delivery ExcellenceLocation: RemoteJob Type: Full-timeAbout Us: AXA Group Operations is a leading company in the insurance industry.Job Description:Key Responsibilities:Manage multiple projects involving Infrastructure Services, including storage, compute, networking, end-user computing, identity management, and cloud...


  • Bristol, Bristol, United Kingdom GAP Group LTD Full time

    Job Title: Senior Operations ManagerGAP Group LTD is seeking a highly skilled and experienced Senior Operations Manager to join our team. As a Senior Operations Manager, you will be responsible for overseeing the day-to-day operations of our organization, ensuring that all aspects of our business are running smoothly and efficiently.In this role, you will...


  • Bristol, Bristol, United Kingdom Staffline Operations Full time

    About the RoleStaffline Operations is seeking a reliable and hardworking Hygiene Operative to join our team at our client's distribution center in Westerleigh, Bristol.The ideal candidate will have excellent time management skills and be able to work independently with minimal supervision. The role involves maintaining high standards of cleanliness and...


  • Bristol, Bristol, United Kingdom Motability Operations Limited Full time

    Job OverviewMotability Operations Limited is seeking an experienced Senior Wellbeing Strategist to lead the development of our wellbeing strategy across contact centres in Bristol and Edinburgh. This 12-month full-time contract will focus on delivering health initiatives and supporting Mental Health Allies and Wellbeing Champions.Key ResponsibilitiesWork...


  • Bristol, Bristol, United Kingdom Hays Senior Finance Full time

    **Company Overview**Hays Senior Finance is seeking a highly skilled Financial Controller to join our team based in Bristol.This is an excellent opportunity for an experienced financial professional to take on a hands-on role where you will manage all aspects of financial control across the region, working with various teams across the shared service centre...


  • Bristol, Bristol, United Kingdom Ancala Water Services (Defence) Limited Full time

    Ancala Water Services (Defence) Limited is seeking a highly skilled Senior Operations Manager to lead its Jetting Team. This role requires strong leadership skills, strategic thinking, and the ability to manage teams efficiently across various operational areas.The ideal candidate will have a proven track record of developing and implementing team strategies...


  • Bristol, Bristol, United Kingdom Brenntag Specialities Full time

    Job DescriptionWe are seeking a Senior Chemical Operations Manager to lead our Bristol site, ensuring the safe and efficient distribution of chemicals. The ideal candidate will have strong management skills, experience with ISO 9001 and BRC accreditation, and knowledge of chemical storage regulations.About the RoleManage and lead all Operational and Quality...


  • Bristol, Bristol, United Kingdom PSR Solutions Full time

    Job Title: Senior Site Operations ManagerWe are seeking a highly experienced Senior Site Operations Manager to join our team at PSR Solutions in Weston Super Mare. As a key member of the management team, you will be responsible for overseeing the daily operations of our construction sites, ensuring seamless project delivery and exceptional customer...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    At Motability Operations, we're looking for a skilled Customer Solutions Team Administrator to join our busy department. As a key member of our team, you'll play a vital role in supporting the allocation of cases and ensuring a fair and consistent workload across the team.About YouYou're well-organised and able to manage your own time with minimal...


  • Bristol, Bristol, United Kingdom Pets at Home Retail Full time

    About the RoleWe're seeking a highly motivated and experienced Senior Retail Operations Manager to join our team at Pets at Home in Yate. This is an exceptional opportunity to take your career to the next level and make a real difference in the lives of pets and their owners.Key ResponsibilitiesDrive sales growth and improve operational efficiencyFoster a...


  • Bristol, Bristol, United Kingdom Manucomm Recruitment Full time

    As a key member of the Manucomm team, we are seeking a highly skilled Senior Technical Operations Manager to join our client, a privately owned Food Manufacturer in a state-of-the-art site with excellent links to the M5 / M4 / M49.As Senior Technical Operations Manager, you will report to the Technical Director and be responsible for ensuring the smooth...


  • Bristol, Bristol, United Kingdom Fashion retailer Full time

    Are you a seasoned retail professional looking for a new challenge? We are currently seeking a Senior Store Operations Manager to join our team in Bristol. This is an exciting opportunity to take on a leadership role within a successful fashion retailer that prioritizes body confidence.The ideal candidate will have experience in managing store profitability...


  • Bristol, Bristol, United Kingdom Motability Operations Limited Full time

    About the RoleWe are looking for a highly motivated Operational Excellence Specialist to join our team. This is a 12-month fixed-term contract/secondment opportunity.You will work closely with key stakeholders to identify organisational training, coaching, and communication needs. You will also establish resource requirements to manage projects and...


  • Bristol, Bristol, United Kingdom ProCook Full time

    Unlock Your Potential as a Senior Retail Operations Manager at ProCookAre you ready to take your retail career to the next level? We are seeking a seasoned Deputy Store Manager to join our Cabot Circus Store team in Bristol.About the Role:As a Senior Retail Operations Manager, you will be responsible for supporting daily store operations, ensuring everything...


  • Bristol, Bristol, United Kingdom Motability Operations Ltd Full time

    About the RoleWe are seeking an experienced Commercial Operations Product Lead to join our team at Motability Operations Ltd. As a key member of our Commercial Operations team, you will be responsible for managing the De-Fleet End of Contract Processes product.Your primary objective will be to develop and maintain a product strategy that ensures the core...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleAt Motability Operations, we are currently recruiting for a highly experienced Product Manager to join our team in Bristol on a full-time, permanent basis. Reporting to the VRM Product Principle, this role will be responsible for the product management of the De-Fleet End of Contract (EoC) Processes product.This is an exceptional opportunity...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About UsMotability Operations is a leading provider of mobility solutions, serving over 800,000 customers and their families across the UK. We combine a strong sense of purpose with a real commercial edge to deliver outstanding customer service while achieving commercial success.Role OverviewWe are seeking an experienced De-Fleet Process Manager to join our...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About the RoleMotability Operations is a pioneering organisation that offers mobility solutions to over 800,000 customers across the UK. We are currently seeking an experienced Strategic Fleet Product Manager to join our team in Bristol.The ideal candidate will have a strong background in product leadership and commercial operations, with experience in...