Store Leadership Position

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Aesop Full time

Role Overview

Aesop is seeking a skilled Store Manager to lead our Bath store and drive overall store performance. As a Store Manager, you will embody our desire to engage, listen, and guide customers to products that are relevant to them, while motivating and developing your team to create memorable, inclusive customer experiences through passionate and focused leadership.

Key Responsibilities

  • Build the store's client base and drive commercial outcomes through effective selling skills
  • Lead and coach a team of Retail Consultants, creating an inclusive and psychologically-safe work environment
  • Develop and implement store-specific marketing strategies to drive sales and growth
  • Manage the daily activities of the team, ensuring seamless customer experiences
  • Collaborate with the wider Aesop team to achieve business objectives

Requirements

  • Management experience within a customer service environment
  • Proven track record of effective selling skills and commercial outcomes
  • History of successfully leading and coaching a team, creating an inclusive work environment
  • Demonstrated ability to utilise empathy to manage interpersonal relationships
  • Strong communication, problem-solving, commercial acumen, and merchandising skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Computer literacy encompassing strong familiarity with Microsoft Office suite

What We Offer

  • Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
  • Suite of options to aid development, including complimentary access to LinkedIn Learning
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
  • Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging play an important role in the success of our organisation.



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