AI Implementation Specialist
1 month ago
We are Thredd, a leading FinTech company, processing billions of transactions annually across 44 countries for the world's leading digital banks and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally.
About the Implementation Analyst role
We are looking for a VAS Implementation Analyst to join our team and be responsible for the operational integration and launch of our new value-added services (VAS). These services include agency banking, KYC/KYB, collections, PEPs and sanctions which we will offer to our clients beyond the core card issuer processing offer.
The VAS Implementation Analyst will be involved at the beginning of the implementation journey which is requirement gathering, through to solution elaboration (external partner or in-house build and will then continue until formal handover to BAU teams post launch of first live clients.
The ideal candidate for this role has extensive experience of card programmes and the associated range of services required to deliver them. What you will be doing as a Implementation Analyst
- Ensuring VAS solutions meet the needs of Thredds diverse range of clients (usage cases, card networks, regions)
- Building "best in class" customer experience
- Investigating opportunities to enhance outcomes/streamline processes through AI / automation
- Ensuring all documentation produced is of a high quality, is clear, concise, and can be understood by colleagues, clients, and third parties
- Building and maintaining a strong knowledge of the Thredd proposition, particularly the Services which add value beyond Thredds core card transaction processing offer (including but not limited to KYC/KYB, PEPs & Sanctions, Banking Services)
What you will bring to the Implementation Analyst role
- Previous experience within an implementation role
- Experience of implementing and/or working with VAS such as Agency Banking, KYC/KYB, Collections, PEPs and Sanctions alongside card programmes
- Strong knowledge of both Mastercard and Visa scheme rules and processes, background in other schemes (Amex, Discover) would be desirable
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