Estate Ambassador

Estimated Salary: £25,000 - £32,000 per annum based on experience and qualifications.

We are seeking a charismatic and experienced Estate Ambassador to join our team at Abbatt Property Recruitment. As a key member of our estate management team, you will be responsible for creating a warm and welcoming atmosphere for our residents and their guests.

In this role, you will work closely with our security team to ensure the site is secure and well-maintained. You will also assist with daily administration tasks, including logging mail and deliveries, distributing keys, and maintaining accurate records.

Your responsibilities will include:

• Welcoming residents and guests and making them feel at home;
• Assisting with daily administration tasks, including logging mail and deliveries;
• Providing information and answering questions about the estate and its facilities;
• Assisting with maintenance and repair tasks, including reporting any issues to the management team;
• Coordinating access to the estate and monitoring alarms;
• Providing a high level of customer service and acting as a courteous concierge when interacting with residents, visitors, and vendors;
• Accurately documenting all incidents, observations, and actions taken during the shift and providing detailed reports to the management team;
• Familiarizing yourself with fire safety procedures and being ready to initiate emergency evacuations when required;
• Conducting regular risk assessments of the premises and suggesting security enhancements or improvements to prevent potential vulnerabilities;
• Working collaboratively with other security team members and communicating effectively with other on-site personnel;
• Ensuring strict adherence to company policies, procedures, and security regulations.

This is an excellent opportunity for someone who is passionate about providing exceptional customer service and has a keen eye for detail. If you are looking for a challenging and rewarding role that allows you to make a real difference in people's lives, we would love to hear from you.