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Administrative Support Specialist

2 months ago

Matlock, Derbyshire, United Kingdom CRA GROUP LIMITED Full time

Job Summary:

CRA GROUP LIMITED is seeking an experienced administrator to join our team as a Contract Administrator. This role will provide administrative support to the resources team, ensuring the smooth operation of our services.

Key Responsibilities:

• Utilize our text messaging system to communicate key information to the workforce as requested by supervisors and managers

• Update various teams following leaver notifications

• Raise purchase orders as needed

• Scan, send, and save documents

• Assist team members with contacting tenants to discuss satisfaction surveys

• Perform other office duties as required

• Chase up paperwork from repairs operatives for works carried out during non-working hours to ensure accuracy on their monthly claim form

• Liaise with the out-of-hours contractor for any works carried out by them and ensure updates of the job status are provided promptly

• Forward details of out-of-hours work completed to the customer service team for job creation in the system

• Organize cover for out-of-hours shifts following updates of staff sickness or leavers

Additional Information:

The role is office-based, and the office needs to be covered between the hours of 8am and 4:30pm on a rota basis with the other team members.