Business Analysis Expert
3 weeks ago
About the Position
eTeam, Inc. is looking for a skilled Business Analysis Expert to support our IT service management activities.
Key Accountabilities
- Align business requirements with ServiceNow implementation.
- Lead complex business briefings with senior stakeholders.
- Shape solution definitions and manage trade-offs.
Qualifications and Experience
- Deep and broad understanding of service management.
- Exposure to key modules such as Incident, Problem, Change, CMDB, Knowledge, and Service Catalogue.
- Strong business analysis skills and experience with ServiceNow.
Compensation Package
The estimated annual salary for this role is $150,000 - $220,000, depending on location and experience.
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