Experienced Automotive Professional

3 weeks ago


Liverpool, Liverpool, United Kingdom Williams Motor Group Full time

About Williams Motor Group

Williams Motor Group is a long-established family business with a rich history of delivering exceptional sales and aftersales services to prestige vehicle customers.

Job Role

As a Service Advisor, you will be responsible for providing excellent customer service and working closely with our sales and service teams to ensure a seamless buying and ownership experience for our customers.

Key Responsibilities

  • Work with customers to understand their vehicle needs and provide personalized service and advice
  • Collaborate with sales and service teams to ensure efficient and effective sales and service processes
  • Provide accurate and timely information to customers regarding vehicle pricing, specifications, and service requirements
  • Work closely with the service team to ensure that vehicles are serviced and maintained to the highest standards
  • Develop and maintain strong relationships with customers to ensure customer loyalty and retention

Requirements

• Experience working in an automotive retail environment with a prestigious brand

• Excellent communication and customer service skills

• Ability to work effectively in a team environment

• Strong problem-solving and analytical skills

• Ability to work flexibly, including Saturdays

Benefits

We offer a competitive salary, excellent working facilities, and a range of benefits, including pension scheme, life assurance cover, employee reward and recognition schemes, and staff discounts.



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