Experienced Automotive Professional
3 weeks ago
About Williams Motor Group
Williams Motor Group is a long-established family business with a rich history of delivering exceptional sales and aftersales services to prestige vehicle customers.
Job Role
As a Service Advisor, you will be responsible for providing excellent customer service and working closely with our sales and service teams to ensure a seamless buying and ownership experience for our customers.
Key Responsibilities
- Work with customers to understand their vehicle needs and provide personalized service and advice
- Collaborate with sales and service teams to ensure efficient and effective sales and service processes
- Provide accurate and timely information to customers regarding vehicle pricing, specifications, and service requirements
- Work closely with the service team to ensure that vehicles are serviced and maintained to the highest standards
- Develop and maintain strong relationships with customers to ensure customer loyalty and retention
Requirements
• Experience working in an automotive retail environment with a prestigious brand
• Excellent communication and customer service skills
• Ability to work effectively in a team environment
• Strong problem-solving and analytical skills
• Ability to work flexibly, including Saturdays
Benefits
We offer a competitive salary, excellent working facilities, and a range of benefits, including pension scheme, life assurance cover, employee reward and recognition schemes, and staff discounts.
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