Operational Support Coordinator
3 weeks ago
Key Responsibilities
As an Operational Support Coordinator at Whittington Hospital NHS Trust, you will be responsible for setting up new starters with the necessary IT systems and providing orientation and training on CareFlow, Rio, Netcalls, and other relevant systems.
You will manage patient admissions and discharges on systems such as EPMA (medication management) and remote monitoring platforms (e.g., Current Health). Additionally, you will update daily capacity trackers for both the NCL UCR and Live Virtual Ward.
Administrative Tasks
You will conduct stock checks, order nursing equipment and daily consumables, and manage logs for clinical supplies and training. It is essential to ensure that clinical, equipment, and training records are maintained accurately.
Further, you will print and manage clinical documentation, including assessment forms and allocation sheets.
Teamwork and Support
You will work as part of a team and assist colleagues in their workloads when necessary. You will also provide cover for them during their absence and administer incoming and outgoing post as required.
Additionally, you will undertake filing, archiving, and other administrative roles.
Communication and Advice
You will manage appointments for patients and provide advice and information to callers about community clinical services, including criteria for eligibility and other service-specific details.
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