Technical Support Specialist
4 weeks ago
Job Title: Technical Administrator
Location: Minley Site
Compensation: £23, plus Additional Benefits
Role Type: Full time / Permanent
Role ID: SF
At Babcock, we're working to create a safe and secure world, together. As a Technical Administrator, you'll play a vital role in providing administrative support across the Royal School of Military Engineering (RSME) Contract.
The Role
You'll be responsible for providing administrative support to one supervisor at a time, raising purchase orders, resolving queries, maintaining and updating documentation and systems. You'll also handle service support desk queries and deal with incoming maintenance issues, assigning cases to the relevant engineer.
Key Responsibilities
- Respond to and process day-to-day requests and queries in a professional, positive, and enthusiastic manner
- Support continuous improvement within the department and contribute towards the RSME contracts continuous improvement target
- Provide cover and deputise for other team members during times of absence
- Carry out any other task deemed within your area of competence
This is a full-time position, 37 hours per week, based at our Minley site. Working hours are Monday – Thursday 8am – 4:30pm and Friday 8am – 4pm.
Please note that public transport links to our Minley site are limited. Please check what transport links are available to you with the following postcode GU17 9LP
Requirements
- Good administrative skills with previous experience working in a similar role within a busy customer-focused organisation
- Experience working with management information systems
- Knowledge of Microsoft Office packages
- Understanding of Hard and Soft facilities management services (desirable)
We offer full support and training in all aspects of this role. You don't need to have extensive experience, but a willingness to learn is essential. We'd love to be part of your career development.
The successful candidate must be able to achieve Baseline Personnel Security Standard (BPSS) security clearance for this role.
Our Benefits
- Generous holiday allowance
- Contributory Pension scheme, with life assurance
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
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