Team Leader
4 weeks ago
Role Overview
The Lamb Tavern, a historic pub in the heart of Leadenhall Market, is seeking a skilled Team Leader to join our team. As a key member of our management team, you will be responsible for leading our staff to deliver exceptional customer service and maintaining a safe and efficient working environment.
What We Offer
- Opportunities for career growth and development
- Free meals and 20% discount in all Young's pubs and hotels
- Weekly pay and 28 days holiday per year
- Access to our Career Pathway, Apprenticeships, and training and development courses
Your Key Responsibilities
As a Team Leader, you will be responsible for:
- Leading shifts and managing staff to deliver exceptional customer service
- Maintaining a safe and efficient working environment
- Training and developing our team to ensure they have the knowledge needed to deliver exceptional customer service
- Reporting to management to ensure seamless communication and decision-making
Requirements
To be successful in this role, you will need to have:
- A passion for delivering exceptional customer service
- Excellent leadership and communication skills
- Able to build rapport with our customers and team members
- A commitment to your career in hospitality and a desire for ongoing development
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