Team Leader

4 weeks ago


London, Greater London, United Kingdom Young's Full time

Role Overview

The Lamb Tavern, a historic pub in the heart of Leadenhall Market, is seeking a skilled Team Leader to join our team. As a key member of our management team, you will be responsible for leading our staff to deliver exceptional customer service and maintaining a safe and efficient working environment.

What We Offer

  • Opportunities for career growth and development
  • Free meals and 20% discount in all Young's pubs and hotels
  • Weekly pay and 28 days holiday per year
  • Access to our Career Pathway, Apprenticeships, and training and development courses

Your Key Responsibilities

As a Team Leader, you will be responsible for:

  • Leading shifts and managing staff to deliver exceptional customer service
  • Maintaining a safe and efficient working environment
  • Training and developing our team to ensure they have the knowledge needed to deliver exceptional customer service
  • Reporting to management to ensure seamless communication and decision-making

Requirements

To be successful in this role, you will need to have:

  • A passion for delivering exceptional customer service
  • Excellent leadership and communication skills
  • Able to build rapport with our customers and team members
  • A commitment to your career in hospitality and a desire for ongoing development

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