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Financial Insurance Solutions Expert

1 month ago

Stevenage, Hertfordshire, United Kingdom Stride Resource Management Ltd Full time
Job Overview

We are seeking a skilled Financial Insurance Solutions Expert to join our team at Stride Resource Management Ltd.

This role is based in Stevenage, and the estimated salary for this position is around £30,000 per annum.

Key Responsibilities:
  • To handle customer calls efficiently, providing personalized insurance solutions that meet their needs and requirements.
  • To maintain high-quality customer service standards, ensuring all interactions are professional, timely, and exception-driven.
  • To process correspondence, renewals, and new business quotations, adhering to established business processes.
  • To guarantee that all workflow activities are completed in accordance with approved procedures and regulatory requirements.
  • To continuously develop and maintain the necessary competencies for the role, staying up-to-date with industry developments and best practices.
Requirements:
  • A personal communication style that engages customers effectively.
  • An adaptable, resilient, and articulate approach to problem-solving and conflict resolution.
  • Prior experience in sales or customer-facing roles, particularly within industries like insurance, retail, or hospitality.