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Customer Service Technician
1 month ago
Job Title: Field Service Engineer
Location: West Sussex
Salary: £35,000 - £40,000
Key Responsibilities:- Implement a routine servicing schedule for all equipment at customer sites.
- Attend breakdowns on site, diagnose faults, and rectify issues.
- Perform planned maintenance for all equipment at customer sites.
- Ensure optimal van parts stock levels are maintained and reviewed.
- Allocate parts used on the works mobile tablet.
- Process jobs on the works mobile tablet in a timely manner.
- Report potential customer recharges to the Service Controller.
- Provide backup support in other areas and depots.
- Maintain company vehicles in accordance with manufacturer guidelines.
- Adhere to company Employee handbook policies and procedures.
- Perform other duties as requested by your Manager.
- Experience combined with relevant mechanical/electrical knowledge.
- Driver's license.
- Attention to detail.
- Flexibility with regards to travel, tasks, and working hours.
- Ability to work independently or as part of a team.
- Excellent timekeeping.
