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Restaurant Operations Manager
1 month ago
Are you a seasoned restaurant professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and leading a high-performing team?
We are currently seeking a skilled Restaurant Manager to join our team at a reputable gastropub in Sevenoaks. As the face of the establishment, you will be responsible for ensuring a seamless dining experience for our customers, while also motivating and guiding your team to achieve their best.
Key Responsibilities:
Oversee daily restaurant operations, ensuring smooth and efficient service
Lead and motivate a team of front-of-house and back-of-house staff
Train and develop staff members, providing guidance and feedback as needed
Create and maintain a positive work environment, fostering teamwork and excellent customer service
Ensure compliance with health and safety regulations and food hygiene standards
Monitor and maintain high standards of food quality, presentation, and service
Develop and implement strategies to enhance customer satisfaction and loyalty
Handle customer feedback and resolve any issues or complaints promptly and professionally
Requirements:
Previous experience in restaurant management
Strong leadership and team-building skills
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced and dynamic environment
Strong business acumen and understanding of financial principles
Knowledge of food safety and hygiene regulations
We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your CV and a cover letter outlining your experience and qualifications for this role.