Retail Operations Manager
4 weeks ago
As a key member of our Retail Operations team, you will be responsible for leading a team of colleagues in a fast-paced retail environment. Your primary focus will be on driving sales growth, improving customer satisfaction, and maintaining high standards of store appearance and operations.
Key Responsibilities
- Develop and implement strategies to increase sales and customer engagement.
- Lead and motivate a team of colleagues to achieve sales targets and provide excellent customer service.
- Monitor and control store expenses, ensuring efficient use of resources.
- Collaborate with other departments to achieve business objectives and improve store performance.
- Stay up-to-date with company policies, procedures, and initiatives, and ensure compliance.
What We Offer
As a Retail Operations Manager at M&S, you will enjoy a range of benefits, including:
- A competitive salary and bonus scheme.
- A comprehensive training program to develop your skills and knowledge.
- A generous holiday allowance and flexible working arrangements.
- A range of discounts and perks, including colleague discounts and access to exclusive events.
About Us
Marks and Spencer is a leading retailer committed to delivering exceptional customer experiences and driving business growth. We are passionate about creating a positive and inclusive work environment that supports the development of our colleagues.
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