Customer Service Representative
5 days ago
Company Overview
EG Group, a leading player in the retail industry, is seeking a talented and dedicated individual to join their Subway team as a Customer Service Representative. This role offers an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.
About the Role
As a Subway Team Member, you will be responsible for providing outstanding customer service to our valued customers. Your duties will include engaging with customers, delivering fast and friendly service, and preparing our much-loved products. If you have excellent communication skills and a passion for delivering high-quality service, this could be the perfect role for you.
Salary and Benefits
The salary for this position is £11.75 per hour (above 21) or £7.15 per hour (aged 17) or £6.60 per hour (aged 16). In addition to competitive pay, we offer a range of benefits that make working at EG Group a truly rewarding experience. These include:
- A 6-month probation period, after which you'll receive a pay increase
- Food to Go Discounts – 15% off Subway, Starbucks, Greggs & more
- Discount partnerships – retail, food, home, garden, electronics & more
- 24/7 access to virtual GP & wellbeing service
- Quarterly bonus incentive
- Contracted hours
- Free on-shift food & beverages
- Progression & career opportunities
- 10% Discount Card for Asda
- Life assurance
- Employee assistance programme
- Recognition rewards
- Learning & development opportunities
- Work anniversary awards
- Compassionate leave
- EG Cares benefits & rewards platform
- Access to the Learning Hub with the most extensive online learning course library in the world
Requirements
To be successful in this role, you'll need to be reliable, dedicated, and enthusiastic about working in a fast-paced environment. While some customer service experience is beneficial, it's not essential, as we'll provide comprehensive training to help you excel in your new role.
How to Apply
If you're passionate about delivering exceptional customer experiences and believe you have what it takes to succeed in this role, we'd love to hear from you. Please submit your application with a copy of your CV, highlighting your relevant skills and qualifications.
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