Community Engagement Specialist
6 days ago
We are seeking a skilled Community Engagement Specialist to join our team at Ritz Recruitment Limited in Sheffield. As an Assistant Community Manager, you will play a key role in building and maintaining a strong community atmosphere within our residential properties.
Key Responsibilities- Mobilisation & Site Management:
- Assist with the creation and implementation of operational processes & procedures.
- Work with the Head of Mobilisation and Community Manager to ensure the site's high standards of presentation and maintenance are maintained.
- Customer Service:
- Provide outstanding customer service to residents.
- Shape and assist with resident engagement strategies to ensure a strong resident community is built and maintained.
- Assist with resident communications through multiple channels.
- Marketing, Social Media, Events & Community Presence:
- Post frequently on social media platforms ensuring content is aligned to the brand manifesto.
- Drive the highest rates of retention and community engagement, timely reporting, and ongoing communication about the performance of the community.
- A good level of experience in a similar role in either BTR, PBSA, Estate Agency or Hotel Management.
- Experience of working to KPI's.
- Basic understanding of residential AST leases and the landlord and resident relationship.
- Good health and safety and facilities management knowledge.
- Excellent English language skills - both written and spoken.
- IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily.
The successful candidate can expect a competitive salary of £32,000 per annum, plus a 10% discretionary performance bonus, based on their experience and qualifications.
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Sheffield, Sheffield, United Kingdom Ritz Recruitment Full timeJob DescriptionWe are seeking a highly skilled and motivated Assistant Community Manager to join our team at Ritz Recruitment. The successful candidate will be responsible for assisting in the creation and implementation of operational processes and procedures, ensuring the site's high standards of presentation and maintenance are maintained.The role will...
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