Retail Sales Associate
4 weeks ago
As a Retail Sales Associate at The National Trust, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our visitors. Your role will involve assisting customers with their purchases, receiving and unpacking deliveries, creating visually appealing shop displays, and maintaining a clean and organized store environment. You will be working as part of a small team, reporting to the Retail Manager, and will have the opportunity to develop your skills and knowledge in retail sales and customer service.
Key Responsibilities
• Assist customers with their purchases and provide excellent customer service
• Receive and unpack deliveries, and arrange stock on shelves
• Create visually appealing shop displays to showcase our products
• Maintain a clean and organized store environment, working with the team to ensure a high standard of presentation
Requirements
We are looking for a customer-focused individual with a positive attitude, who is able to work as part of a team and is well-organized and adaptable. You will have a passion for delivering great customer service and an interest in learning about retail sales and customer service. You will also be willing to learn new skills and take on new challenges.
The Benefits
The National Trust offers a range of benefits to its employees, including a substantial pension scheme, free entry to National Trust places, and a range of discounts and perks. We also offer flexible working arrangements and a supportive and inclusive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering great customer service, we would love to hear from you.
What We Offer
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Tax-free childcare scheme
• Rental deposit loan scheme
• Season ticket loan
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most locations
• Independent financial advice
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