Retail Team Member

7 days ago


Craigavon, United Kingdom Tesco Full time

About the role


We are seeking a motivated and enthusiastic individual to join our retail team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service, answering queries, and resolving issues in a professional and courteous manner.


Key Responsibilities:



  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
  • Participate in visual merchandising and store displays, maintaining a high standard of presentation and appearance.
  • Process transactions accurately and efficiently, handling cash, card payments, and other payment methods.
  • Follow all health and safety procedures, maintaining a clean and safe working environment.

What we offer:



  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A fun and supportive work environment, with regular team-building activities and social events.
  • A range of benefits, including discounts on Tesco products, health and wellbeing initiatives, and access to exclusive employee discounts.
  • Opportunities to develop your skills and knowledge, with ongoing training and development opportunities.

Requirements:


To be successful in this role, you will need:



  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A positive and professional attitude, with a commitment to providing exceptional customer service.
  • The ability to work flexible hours, including evenings and weekends, as required.
  • A basic understanding of cash handling and processing procedures.
  • A willingness to learn and develop new skills, with a positive attitude towards training and development.

What's next?


If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to join our team as a Customer Service Representative.


Equal Opportunities Employer:


Tesco is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion, and believe that everyone deserves to be treated with respect and dignity.


Why work for Tesco?


Tesco is a leading retailer with a strong commitment to customer service and employee development. We offer a range of benefits, including discounts on Tesco products, health and wellbeing initiatives, and access to exclusive employee discounts. Our employees enjoy a fun and supportive work environment, with regular team-building activities and social events.


How to apply:


Please apply online or visit your local Tesco store to speak with a member of our recruitment team. We look forward to hearing from you.


Terms and Conditions:


By applying for this role, you confirm that you have read and understood our terms and conditions, including our privacy policy and equal opportunities statement.


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