Operations Director
4 weeks ago
Are you a motivated and driven individual looking for a challenging role in a dynamic team? We are seeking an experienced Operations Manager to oversee the day-to-day operations of our club reception and cleaning teams, ensuring a 5-star experience for our members. As a key member of our team, you will be responsible for leading the Reception, Cleaning, and Spa host teams, delivering exceptional service and maintaining a safe and clean environment. You will also act as Duty Manager, taking charge of the efficient operation of the club and ensuring the safety of members and staff.
As an Operations Manager with David Lloyd Clubs, you will enjoy a range of benefits, including free club membership for you and your family, discounts on products and services, and opportunities for career progression. We are looking for a self-motivated individual who is passionate about customer service and has experience in managing teams in a service-led facility. If you are a team player with excellent communication and collaboration skills, we would love to hear from you.
Key responsibilities include:
- Leading the Reception, Cleaning, and Spa host teams to deliver exceptional service and maintain a safe and clean environment.
- Acting as Duty Manager, taking charge of the efficient operation of the club and ensuring the safety of members and staff.
- Managing the day-to-day operations of the club reception and cleaning teams.
- Developing and implementing policies and procedures to improve service delivery and member experience.
- Collaborating with the General Manager to ensure a safe and premium experience across the whole club.
We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development. If you are a motivated and driven individual looking for a challenging role in a dynamic team, we would love to hear from you.
Apply now to become a part of our team and help us deliver exceptional service to our members.
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