Night Shift Team Lead
4 days ago
Job Summary:
The Night Supervisor is a key role within our hotel operations team, responsible for overseeing the front of house activities during evening hours. If you have a passion for delivering exceptional customer service and experience in managing night shift teams, we would love to hear from you
About You:
To be successful in this role, you will need to have a strong track record of leadership and teamwork, excellent communication skills, and a keen eye for detail. Familiarity with Opera cloud is desirable but not essential.
Responsibilities:
- Supervise the night shift team, ensuring they are aware of all business and events within the hotel
- Maintain high standards of cleanliness and presentation in public areas
- Conduct regular security walks and floor checks to ensure the safety and security of guests and staff
- Deliver exceptional customer service to all guests, responding promptly to their needs and resolving any issues efficiently
- Ensure accurate handovers to the next team on duty
What We Offer:
- A competitive salary of around £24,000 per annum
- Opportunities for career growth and professional development
- Access to our comprehensive benefits package, including staff discounts and loyalty programs
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