Customer Experience Consultant

4 days ago


Manchester, United Kingdom NEXT Retail Ltd. Full time

Become a Customer Experience Consultant at NEXT Retail Ltd and help us deliver world-class customer experiences in our stores.

As a Customer Experience Consultant, you'll work closely with our sales teams to ensure that every customer interaction is exceptional.

Responsibilities include:

  • Customer Service: Provide expert advice and support to customers, helping them find the perfect products.
  • Brand Ambassadors: Offer expert bra fittings and advice to customers, promoting our brands and products.
  • Store Visuals: Maintain store standards, manage deliveries, and replenish stock to create an engaging shopping experience.
  • Team Collaboration: Work closely with our sales teams to achieve sales targets and exceed customer expectations.

The estimated salary for this role is around £28,000 - £35,000 per annum, depending on location and experience.

Benefits include discounts on exclusive products, access to free financial, health, and wellbeing services, and opportunities for career growth and development.



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