Outbound Operations Director

1 week ago


London, Greater London, United Kingdom FCM Travel Full time

As an Outbound Operations Director, you will be responsible for leading a high-performing team of outbound consultants in generating leads for our award-winning holidays. This is an exciting opportunity for a seasoned travel professional to take their career to the next level and make a significant impact on our business.

Key responsibilities include guiding and motivating your team, driving sales measurement, and ensuring excellent guest service delivery. The successful candidate will also be responsible for maintaining accurate records and reports, as well as identifying areas for improvement and implementing strategies to drive customer loyalty and retention.

A competitive salary of £58,000 - £68,000 per annum is on offer, along with a comprehensive benefits package, including annual leave, contributory pension scheme, and opportunities for professional growth and development.



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