Operational Excellence Manager
4 weeks ago
About DPDgroup
At DPDgroup, we strive to deliver exceptional service to millions of customers across the country every day. Our commitment to excellence is reflected in our award-winning service, and we're looking for a talented Operations Manager to join our team.
Salary
We offer a competitive salary of approximately £53,000, plus a bonus scheme based on company and personal performance, as well as a company car or generous cash allowance.
Job Description
In this role, you will be a crucial member of our management team, overseeing the smooth running of our operation. Your primary objective will be to help your depot achieve outstanding service to our customers while meeting challenging objectives around Cost, Health & Safety, Security, Productivity, and Transport.
You will have accountability for:
- Recruitment, development, and retention of staff, ensuring compliance with all employee relations processes.
- Managing the profit and loss statement through effective planning and reporting.
- Improving overall support to the operation while concentrating on new and innovative ways of working.
Required Skills and Qualifications
To succeed in this role, you will need:
- Extensive experience in logistics, warehouse, or distribution industries.
- The ability to run a fast-paced operation, managing and motivating high-performing operational teams.
- Experience of monitoring performance, with the ability to analyze data to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstration of core DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
- A full UK driving license is essential.
Benefits
We recognize that our people are at the heart of our business and offer a range of benefits to show our appreciation. These include:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On-Site Parking
- Discounted shopping from hundreds of retailers, including up to 5% off supermarket shopping
- Milestone Days off to celebrate with family and friends
- Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job
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