Workshop Operations Manager
6 days ago
Workshop Controller Role Overview
Colchester Land Rover is seeking an experienced Workshop Controller to join our dynamic team in our state-of-the-art facility.
As a Workshop Controller, you will be responsible for the day-to-day running of the workshop, ensuring the service and repair technicians achieve their daily targets.
Key responsibilities include:
- Ensuring all working practices comply with company, DVSA, health and safety, and OEM policy
- Maintaining high levels of customer satisfaction by implementing relevant quality checks
- Liaising with colleagues and other departments to ensure a top-quality service for customers
- Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job, and the availability of parts
- Assisting with technical challenges by going above and beyond to support the team and writing technical reports
The ideal candidate will have motor industry experience managing a team within a busy Service/Workshop environment and a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent).
We are looking for someone who is friendly, confident, and enthusiastic, with the ability to roll their sleeves up and work as part of the team.
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