Audio Visual Project Coordinator
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Audio Visual Project Coordinator to join our team at Unified Support. As a key member of our project management team, you will be responsible for providing high-quality operational support to our customers and internal business functions.
Key Responsibilities:
- Manage and coordinate team sessions and master project lists
- Quality assure project collateral received and created for all projects across the team
- Responsible for closing projects and ensuring as-built drawings are in configuration
- Creating and distributing RAMS when required
- Attend all BTO team calls for awareness of current projects
- Attend all PM team meetings to assist with project allocation and to allocate projects in the absence of the Operations Manager
- Managing small projects, where there is no Project Manager, booking resources, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off
- Assisting the sales team with internal documentation
- Preparing Subcontractor Scope of Works templates based upon information provided by the Project Manager and coordinating the purchase order with the ISE's
- Coordinating Site Survey Projects. Arranging resource and booking dates with the customer. Obtaining documentation and forward the site surveys to the Sales Consultant
- Supporting the Senior PC in day-to-day activities
Requirements:
- Strong customer service and support focus with a desire to deliver high-quality service
- Good interpersonal and communication skills
- Self-motivated with the ability to take ownership and responsibility
- Ability to multitask, work under pressure, and to tight deadlines
- A desire to learn and improve skills and knowledge
- Fast learner, energetic, enthusiastic
- Positive 'can-do' attitude
- Team player
- Good numeracy and written skills
- PC skills – Excel, Word, PowerPoint
- Processing PM and Design Team Timesheets as allocated by the Operations Manager
- FOH Phone answering
- IMS and Quality Policy awareness and development
- Supporting PM or Operations Manager in calls/ ad-hoc administration requirements
Critical Success Factors:
- Achieving High levels of customer satisfaction
- Demonstrations of ownership of problems
- Delivering projects within agreed timescales
- Comply with departmental processes and procedures
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