E-commerce Consultant

2 days ago

London, Greater London, United Kingdom Amazon Full time

As an E-commerce Consultant at Amazon, you will be responsible for advising a portfolio of 15-20 businesses and helping them grow fast by mastering the fundamentals of selling on Amazon.

The Amazon Essentials Program is seeking a dynamic and motivated Strategic Business Consultant to work with a group of 15 Selling Partners, offering support with creative marketing and advertising, optimizing supply chain, and strategizing deal plans to drive sales. You will also be responsible for recruiting and onboarding Selling Partners to this new service and will be their primary point of contact.

This is an opportunity to shape a key new growth program in Amazon's EU marketplace and support the growth of our small and medium Selling Partners. The ideal candidate must be comfortable influencing senior external stakeholders, have a track record of using data and tools to drive business growth, and be comfortable operating in an ambiguous environment.

Key Responsibilities:

  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio.
  • Understand and utilize CRM tools, such as Salesforce, to track all pertinent account information and sales progress.
  • Prepare and deliver business reviews to your clients.
  • Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.

Requirements:

  1. Bachelor's degree or equivalent experience, including 1+ years of sales or account management experience in E-Commerce, retail technology, SaaS, or software.
  2. Strong analytical skills, including Microsoft Excel.
  3. Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  4. A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements.
  5. Fluency in English.
  6. Ability to work in a complex, cross-functional team environment, chasing down and following up on dependencies, mitigating risks, and escalating when necessary.
  7. Sound business judgment, proven ability to influence others.
  8. Experience using Salesforce.com or other CRM tools.
  9. Creative, takes initiative, and can constructively advocate on behalf of the customer.

Estimated Salary: $100,000 - $130,000 per year

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