ICT Desktop Support Specialist

3 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Middlesbrough Council Full time
About the Role

We are seeking a highly motivated and experienced Desktop Engineer to join our busy ICT First Line Team. As a key member of the team, you will provide technical advice, guidance, and support for our portfolio of devices and applications.

Key Responsibilities:

  • Provide first point of contact technical support for ICT Services
  • Deliver high-quality support and promote a customer-centric culture
  • Participate in a range of projects undertaken by the desktop team
  • Travel to supported sites and maintain a full UK driving licence

Requirements:

  • Proficient in Windows operating systems, TCP/IP, Active Directory, Group Policy, SCCM, DNS, and DHCP
  • Experience in a MS 365 environment is beneficial

We offer a supportive and collaborative work environment, with full support and guidance provided in terms of governance arrangements, processes, and procedures. If you are a motivated and experienced Desktop Engineer looking for a new challenge, please apply.



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