Car Recovery Technician

1 week ago

Didcot, Oxfordshire, United Kingdom WESTBOURNE MOTORS Full time £31,250

About Westbourne Motors


Westbourne Motors is a leading provider in the UK market, with ambitious plans to grow. We pride ourselves on offering exceptional customer service with key benefits including:



  • Effective roadside repair with over 80% of cars fixed at the roadside.
  • Workshop backup: Westbourne customers receive priority service at our Company workshops backed up with a national network of motor codes approved repair facilities to get customers back on the road in the shortest possible time.
  • Roadside Assistance following vehicle breakdown for cars and commercial vehicles.
  • Vehicle Recovery following major breakdown or accident to any UK destination.
  • Workshop Repair for repairs not possible at roadside and for general servicing and vehicle maintenance including MOT testing.
  • Secure vehicle parking for vehicles, normally following road traffic accident, awaiting insurance inspection or disposal.

We operate a fleet of fully equipped service vehicles across our working area. Our vehicles are fitted with the latest diagnostic equipment to quickly identify faults on a wide range of cars and light commercial vehicles. Service vans are fitted with towing equipment capable of recovering the majority of motor vehicles either to a repair workshop or to the customer's chosen destination.


The ethos of Westbourne Motors is to repair more cars than our competitors. Depending on workloads and call times, technicians may be asked to carry out further basic repairs to these vehicles in the workshops. In addition to the repair of vehicles, a roadside technician (where equipped with a suitable vehicle) will recover non-repairable vehicles. Recovery use of roadside technicians is normally limited to more local recovery (within 60 miles), with long distance recovery carried out by dedicated recovery drivers.


Job Description


As a Car Recovery Technician, you will play a vital role in providing excellent customer service and ensuring that our customers' vehicles are repaired efficiently and effectively. You will be responsible for diagnosing and repairing vehicles at the roadside and in our workshops, as well as carrying out vehicle recoveries when necessary.


Key Responsibilities



  • Diagnose and repair vehicles at the roadside and in our workshops.
  • Carry out vehicle recoveries when necessary.
  • Provide excellent customer service and ensure that our customers are satisfied with the level of service they receive.
  • Work collaboratively with other members of the team to achieve our goals and objectives.

Requirements


To be successful in this role, you will need:



  • A full Category B driving licence and a clean driving record.
  • Demonstrable relevant experience in a vehicle technician role, or a Level 3 qualification in vehicle repair.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

Salary and Benefits


The salary for this role is estimated to be around £41,250 per year, based on industry standards and the level of experience required. In addition to a competitive salary, we offer a range of benefits, including:



  • A comprehensive training programme to help you develop your skills and knowledge.
  • Ongoing support and guidance from experienced colleagues.
  • A chance to work with a leading provider in the UK market and contribute to our growth and success.
  • A positive and supportive work environment.

Westbourne Motors is an equal opportunities employer and welcomes applications from all qualified candidates.

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