Technical Support Specialist

5 days ago


Colchester, Essex, United Kingdom Care Rose Cares Ltd Full time
IT Expert Job Description

Care Rose Cares Ltd is seeking an experienced IT Expert to join our team. As an IT Expert, you will be responsible for managing and optimizing our information technology systems to ensure the seamless operation of our home care services.

Job Summary:

  • Manage and optimize IT infrastructure, including hardware, software, and networks.
  • Ensure the availability, security, and integrity of IT systems.
  • Provide technical support to users, addressing hardware and software issues promptly.
  • Offer guidance and training to staff on IT tools and systems.

Responsibilities:

  • Oversee data backup and recovery processes to prevent data loss.
  • Develop and implement data management policies and procedures.
  • Collaborate with IT vendors to ensure the procurement of necessary hardware, software, and services.

Requirements:

  • Proven experience as an IT Expert or in a similar IT role.
  • Strong knowledge of IT systems, networks, and security protocols.
  • Bachelor's degree in Information Technology or a related field.

What We Offer:

  • Competitive salary: £50,000 - £70,000 per annum.
  • Opportunities for professional development and career advancement.
  • Flexible scheduling to accommodate work-life balance.


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