Hotel Operations Manager

7 days ago


Leeds, Leeds, United Kingdom whitbread Full time

Hotel Operations Manager Role

We're currently recruiting for a Hotel Operations Manager to work in our Leeds City Centre Premier Inn. As a key member of our leadership team, you'll be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.

Key Responsibilities:

  • Manage the day-to-day operations of the hotel, ensuring seamless delivery of our services.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Lead and motivate a high-performing team to achieve exceptional results.
  • Collaborate with other departments to ensure a cohesive and efficient hotel operation.

What You'll Need:

  • Excellent organisational and leadership skills.
  • Able to work effectively in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.

Why You'll Love It Here:

  • Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Company pension and save as you earn scheme.
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.



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