Finance Operations Assistant

3 weeks ago


Leicestershire, United Kingdom Leicestershire County Council Full time

About the Role

Leicestershire County Council is seeking a skilled Finance Support Assistant to join its Finance Operations team. The successful candidate will play a vital role in supporting Adult Social Care and Health, working within the Debt Resolution Team.

The ideal candidate will have excellent customer service skills, a strong understanding of finance and debt processes, and the ability to work in a fast-paced environment. They will be responsible for supporting customers in resolving debt-related issues and disputes, and will work closely with service areas to identify root causes of invoice queries and reduce repeated queries.

The Finance Support Assistant will also be responsible for agreeing and arranging instalment repayment plans, identifying non-collectable debt, and managing queries. They will work closely with customers and service areas to ensure all queries are followed through and resolved in a timely manner.

The successful candidate will have strong IT skills, excellent communication skills, and the ability to manage a portfolio of accounts. They will also have a commitment to equal opportunities and the ability to apply this to all situations.

About You

  • You will have a strong understanding of finance and debt processes
  • You will have excellent customer service skills
  • You will be able to work in a fast-paced environment
  • You will have strong IT skills
  • You will have excellent communication skills
  • You will be able to manage a portfolio of accounts

How to Apply

Leicestershire County Council is an inclusive organisation that values diversity and equality. We welcome applications from people of all backgrounds and are committed to creating a balanced workforce that reflects the communities we serve.

To apply for this role, please click on the apply button and upload a supporting statement explaining how you meet the criteria listed above.



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