Convenience Store Team Associate
3 days ago
About Us:
Af Blakemore & Son Ltd is one of the largest privately-owned companies in the UK. We have a rich history that began in 1917 as a counter-service grocery store and have since grown into a business owning over 260 Spar convenience stores, employing more than 7,000 people with a turnover of £1.3 billion.
Job Overview:
We are seeking a talented Customer Team Member to join our team at Clifton Green, York. As a key member of our store team, you will play a vital role in supporting our store management and delivering exceptional customer service.
Key Responsibilities:
We require someone who can effectively greet customers in a friendly and welcoming manner, answer customer inquiries about products and services, process customer purchases efficiently and accurately through the tills, and maintain a positive and friendly service. You will also be responsible for working stock, checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates, and adhering to all company policies and procedures.
Required Skills and Qualifications:
- Customer Service Skills:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales.
- Store Operations Skills:
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures.
What We Offer:
We offer an excellent benefits package, including holiday pay in excess of statutory entitlements, maternity and paternity leave, outstanding training and development opportunities, generous staff discounts, paid breaks, free tea and coffee, early access to pay through EarlyPay, 24/7 access to payslips and rotas via HR/Payroll portal, wellbeing support, company pension scheme, NEST pension scheme, company life insurance, extra holidays, cycle-to-work bicycle purchase scheme, and long service awards.
Salary: £9.50 - £11.00 per hour (dependent on experience).
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