Housekeeping Associate

This is a part-time permanent position with an estimated salary of £17.42 per hour, based on the industry standard for housekeepers in the region.

We are seeking a skilled and experienced Housekeeping Associate to join our team at Château de Mercuès. As a key member of our housekeeping staff, you will be responsible for ensuring the highest standards of cleanliness and maintenance in our public areas and guest rooms.

Your duties will include:

• Cleaning and tidying public areas, including lounges, corridors, and other high-traffic areas;
• Maintaining the cleanliness and organization of guest rooms, including making beds, changing linens, and replenishing amenities;
• Restocking guest room supplies, including toiletries, towels, and other essentials;
• Engaging with guests to ensure their needs are met and they have a comfortable stay;
• Reporting any maintenance issues or concerns to the housekeeping manager.

To be successful in this role, you will need to have a strong attention to detail, excellent communication skills, and the ability to work independently as part of a team. You should also be physically fit and able to lift heavy objects, as cleaning and maintaining our facilities can be physically demanding.

You will receive full training and support to help you excel in this role, and we offer a range of benefits, including an additional share of service charge and tips, 28 days holiday, and complimentary stays at the castle after three months.

We offer a comprehensive package of benefits to support your well-being and career development, including:

• An additional share of service charge and tips, paid out every two months;
• 28 days holiday, including bank holidays and a paid day off on your birthday;
• A complimentary stay at the castle after three months, subject to satisfactory performance;
• Training programs via internal and external professionals, and access to online training facilities;
• Staff and family rates on hotel accommodation, discounts on food and beverage, recognition programs, and career development opportunities;
• A uniform provided and free parking available.