Business Support Team Leader

4 weeks ago


Exeter, Devon, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job Summary

Business Support Team Leader

We are seeking a highly skilled Business Support Team Leader to join our team at Torbay and South Devon NHS Foundation Trust. The successful candidate will be responsible for providing day-to-day line management of a team of administrative staff, dealing with workload, performance, absence, annual leave, appraisals, and other HR issues.

Main Duties of the Job

The Business Support Team Leader will oversee all administrative functions, ensuring the Business Support teams are working effectively. In addition to line management responsibilities, the post holder will have an administrative workload and will work within the wider Business Support teams as required.

About Us

Torbay and South Devon NHS Foundation Trust provides health services for children, young people, and families across Devon. Our hope is that our services help children and young people to feel healthy, happy, and safe.

Job Responsibilities

The Business Support Team Leader will be responsible for:

  • Providing day-to-day line management of a team of administrative staff
  • Dealing with workload, performance, absence, annual leave, appraisals, and other HR issues
  • Overseeing all administrative functions
  • Working within the wider Business Support teams as required

Person Specification

The ideal candidate will have:

  • GCSEs or equivalent
  • Relevant administrative or IT qualification (ECDL, RSA, NVQ, etc.)
  • Qualification in supervisory or line management or relevant experience to NVQ 4 or equivalent level

Desirable Qualifications and Experience

The following qualifications and experience are desirable:

  • NVQ Level 4 or equivalent experience
  • Qualification in supervisory or line management or relevant experience

Knowledge and Experience

The ideal candidate will have:

  • Computer literacy
  • Good working knowledge of Microsoft Office packages (Outlook, Word, Excel)
  • Good knowledge of a wide range of office procedures
  • Clerical, administrative, or reception experience
  • Experience in line management of administrative staff
  • Experience within a customer care, healthcare, or social care setting


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