Transformation Expert

6 days ago

London, Greater London, United Kingdom Gallagher Full time

Company Overview


Gallagher, a leading provider of insurance, risk management, and claims solutions, is seeking an experienced transformation expert to join its digital workplace and AI team.



Job Description

We are looking for a highly motivated individual to work closely with our clients' stakeholders to identify and understand their business challenges. As a transformation expert, you will play a key role in delivering excellent outcomes to our clients' digital workplace transformation needs.



Key Responsibilities:

  • Work on global consulting projects directly with client teams
  • Define the scope of work and plan schedules, milestones, and required resources to meet the project objectives
  • Prepare and deliver communications to the company's senior stakeholders and internal and external project members
  • Support in the presentation of solutions on platform strategy/experience/adoption/enablement
  • Gather, analyse, and interpret quantitative and qualitative data, draw conclusions, and develop strategic recommendations for solutions
  • Work closely with business owners to analyse core business and communications processes and propose improvements
  • Conduct as-is/to-be assessment where required to create transformation journey
  • Manage stakeholders and support senior executive in decision-making processes
  • Gather business requirements from client stakeholders via interactions like interviews, workshops, and through review of existing documentation
  • Develop parts of the proposal document by giving inputs in solution design based on areas of expertise
  • Full implementation of new digital communication solutions


Requirements:

  • Experience in communications, with experience in Consulting as an asset – digital workplace and/or intranet experience desirable, not essential
  • Interest in the important role digital transformation plays or can play in communications and the impact this can have on an entire organisation
  • Experience in one or more areas such as: communications, communications technology, employee experience, HR technology, defining product strategy and roadmaps, project and program management, digital transformation, delivering data driven consulting solutions
  • Experience of working directly with multinational teams on a day-to-day basis
  • Analytical and problem-solving abilities, logical thinking, proficient communication skills, ability to collaborate with multiple stakeholders
  • Proactive self-starter with excellent client facing skills and the ability to recognise new business opportunities within existing accounts
  • Excellent communication skills with the ability to engage, influence and inspire partners and stakeholders to drive collaboration and achieve results
  • Enthusiasm in working on complex, multinational projects
  • Strong drive to acquire new knowledge, through active learning and self-study, and ability to implement the knowledge in everyday work and actively seek to build your network within the communications profession
  • Excellent English communication skills (written & spoken) required


Benefits and Salary:

This exciting opportunity comes with a competitive salary of £60,000 - £80,000 per annum, depending on experience. On top of this, we offer a wide range of benefits including a minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. You'll also enjoy a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.



We're offering an estimated salary of around £65,000 per year based on our current market research and taking into account the location, industry, and job responsibilities.



About Us:


Gallagher is a leading provider of insurance, risk management, and claims solutions. We're proud of our commitment to delivering exceptional customer experiences and making a positive impact in the communities we serve.

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