IT Support Specialist
4 days ago
Job Overview
">We are seeking an experienced IT Recovery Centre Technician to join our team in Romford. As an IT Recovery Centre Technician, you will play a vital role in ensuring the smooth operation of our recovery centre and providing technical support to customers.
">Key Responsibilities
">- ">
- Maintaining the site's operational readiness, ensuring all necessary systems and equipment are functioning correctly.">
- Providing hands-on technical support to customers during their recovery rehearsals and live invocations.">
- Delivering services with minimal downtime and ensuring customers receive excellent support throughout the process.">
- Coordinating new service implementations, including IT and communications installations, and ensuring they are completed on schedule.">
- Traveling to customer sites within the service area to provide support as needed.">
- Maintaining critical site facilities such as air conditioning, lighting, UPS systems, and generators.">
- Participating in an on-call rota to provide out-of-hours support when required.">
Requirements
">To be successful in this role, you should have:
">- ">
- Proven knowledge of IT and communications, including Intel/Windows desktop support.">
- Familiarity with Symantec Ghost is an added advantage.">
- Basic understanding of networks, switches, routers, and Windows Server.">
- Strong verbal and written communication skills.">
- A valid UK driving license.">
What We Offer
">In addition to a competitive salary, we offer a range of benefits, including:
">- ">
- Annual leave allowance starting at 25 days, increasing by one day per year up to 30 days.">
- Birthday and wedding days off, so you can celebrate these special moments.">
- Access to our internal Daisy Grow learning platform and apprenticeships to develop your skills.">
- Discounted health plans, virtual GP services, eye care scheme, employee assistance programme, and an internal Well Being Team.">
- Immediate access to our internal discount platform, The Exchange, offering discounts with over 1,200 retailers.">
About Us
">We are Daisy Corporate Services Trading Limited, a technology business with big ambitions and a friendly northern culture. Our passion is delivering business improvements to customers, making them feel at ease. We're trusted by thousands to deliver IT solutions that make life simple and productive.
">We foster an inclusive and supportive culture where our colleagues feel valued and appreciated. In fact, in our most recent Colleague Engagement Survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication.
">Salary
">The estimated annual salary for this position is between £25,000-£27,000, depending on experience.
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