Benefits Consultant

2 weeks ago


Birmingham, Birmingham, United Kingdom GB035 Mercer (UK) Limited Full time

We are seeking an experienced Benefits Consultant to join our Consulting Delivery team at MercerMarsh Benefits.

This role is based in Birmingham or Bristol and requires a hybrid work setup, with a minimum of three days per week in the office.

Mercer Marsh Benefits TM (MMB) is part of the Marsh McLennan family, providing expertise to help clients navigate people risks, cost management, and employee benefits.

Our team designs benefits solutions that meet business needs, drawing from global intelligence and adapting it to local markets.

This role advises clients on Group Income Protection, Group Life Assurance, and Critical Illness, offering a fantastic opportunity to advance your career with a world-leading professional services company.

Main Responsibilities:

  • Support consulting teams by gathering, organizing, and analyzing data for client projects.
  • Partner with internal/external stakeholders to deliver exceptional client service.
  • Handle client/member queries and provide support according to service level agreements.
  • Champion continuous improvement within your team/location.
  • Develop/maintain technical and market knowledge.
  • Quality check work for junior colleagues.
  • Attend client meetings as required.
  • Act as a training and technical referral for colleagues.

Requirements:

  • Previous administrative experience in a professional services environment.
  • A good understanding of Microsoft applications like Excel, Word, and Outlook.
  • Excellent written/oral communication skills.
  • Ability to work with numbers.
  • Excellent planning/organization skills with the ability to meet deadlines.
  • Ability to work independently and as a team player, building strong relationships with clients and colleagues.

Favorable Candidates:

  • Experience in Group Risk (Group Income Protection, Group Life Assurance, and Critical Illness) or a background in Healthcare.
  • Insurance-related experience.
  • Industry-recognized qualifications.

Why Choose Us:

  • We offer opportunities for professional development, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make a meaningful impact.
  • Our scale provides a range of career opportunities, as well as benefits and rewards to enhance your overall well-being.

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience and location. As a hybrid employee, you will be expected to work at least three days per week in the office, with one designated 'anchor day' per week when your full team will be together in person.


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