Customer Experience Expert
1 week ago
Big Yellow Group plc is seeking a highly motivated and experienced Retail Store Manager to lead our store in New Cross, London. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.
Key Responsibilities:
- Develop and implement sales-driven initiatives to improve store profitability
- Coach and support team members to enhance their skills and performance
- Ensure excellent customer service and maintain a clean and organized store environment
- Manage store administration, including compliance and operational tasks
Requirements:
To succeed in this role, you will need to demonstrate exceptional leadership qualities, excellent communication skills, and a passion for delivering exceptional customer experiences. You should have previous retail management experience and a strong understanding of sales drivers and customer behavior.
What We Offer:
- A competitive salary of £39,390 per annum, with opportunities for quarterly bonuses up to 25%
- A comprehensive training program to support your career development
- Enhanced benefits package, including holiday entitlement, pension scheme, and family-friendly policies
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