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Bar Operations Manager

2 months ago


London, Greater London, United Kingdom Accor Hotels Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Bar Manager at Admiral Hotel Manila - MGallery, an Accor Hotels property. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our bar, providing exceptional customer service, and maintaining high standards of productivity and safety.

Key Responsibilities
  • Bar Operations: Assist with the day-to-day management of the bar, including inventory management, staff supervision, and maintaining a clean and safe environment.
  • Customer Service: Provide exceptional service to our guests, ensuring their needs are met and exceeded, and handling customer complaints in a professional and courteous manner.
  • Staff Management: Supervise and train bar staff to ensure they are equipped to provide excellent service and maintain high standards of productivity.
  • Budget Management: Assist with the management of the bar's budget, ensuring that expenses are kept to a minimum and revenue is maximized.
  • Health and Safety: Maintain a safe and healthy environment for guests and staff, adhering to all safety and sanitation policies and procedures.
Requirements
  • Experience: Proven experience in a similar role, preferably in a hotel or hospitality environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge: Strong knowledge of bar operations, customer service, and staff management, with a focus on maintaining high standards of productivity and safety.