Cafe Bar Supervisor

4 days ago

Edinburgh, Edinburgh, United Kingdom Bannatyne Full time
Cafe Bar Manager Job Description

Bannatyne is looking for a Cafe Bar Manager to oversee the daily operation of our cafe bar, ensuring efficient service and adherence to health and safety regulations.

Key Responsibilities:
  • Supervise and coordinate the activities of cafe bar staff, including scheduling training and performance management.
  • Foster a positive and collaborative team environment, prompting professional growth and development.
  • Provide exceptional customer service and ensure all staff do the same, handling customer inquiries, complaints and feedback professionally.
  • Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
  • Ensure all food and beverages are prepared and presented to the highest standards.
  • Develop strategies to improve customer satisfaction.
  • Manage the cafe bar budget, controlling costs and maximising profits.
  • Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards.
  • Handling cash transactions, managing tills and ensuring accurate financial records are maintained.
  • Assist in planning and executing promotional activities to attract members and increase sales.

Requirements:

  • Proven experience in a cafe or management role within the hospitality or food and beverage industry.
  • L2 Food Safety and Hygiene Certificate.
  • Excellent customer service and interpersonal skills.
  • Strong leadership and team management abilities.
  • Good financial acumen and experience with budget management.
  • Knowledge and experience of health and safety regulations.
  • Ability to work under pressure and manage multiple tasks.
  • Proactive and results driven, highly organised with a strong attention to detail.

Why Bannatyne?

We are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.

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