Cafe Bar Supervisor
3 weeks ago
Bannatyne is looking for a Cafe Bar Manager to oversee the daily operation of our cafe bar, ensuring efficient service and adherence to health and safety regulations.
Key Responsibilities:- Supervise and coordinate the activities of cafe bar staff, including scheduling training and performance management.
- Foster a positive and collaborative team environment, prompting professional growth and development.
- Provide exceptional customer service and ensure all staff do the same, handling customer inquiries, complaints and feedback professionally.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimising waste.
- Ensure all food and beverages are prepared and presented to the highest standards.
- Develop strategies to improve customer satisfaction.
- Manage the cafe bar budget, controlling costs and maximising profits.
- Maintain cleanliness and organisation of the cafe bar, ensuring all areas meet Bannatyne's high standards.
- Handling cash transactions, managing tills and ensuring accurate financial records are maintained.
- Assist in planning and executing promotional activities to attract members and increase sales.
Requirements:
- Proven experience in a cafe or management role within the hospitality or food and beverage industry.
- L2 Food Safety and Hygiene Certificate.
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Good financial acumen and experience with budget management.
- Knowledge and experience of health and safety regulations.
- Ability to work under pressure and manage multiple tasks.
- Proactive and results driven, highly organised with a strong attention to detail.
Why Bannatyne?
We are committed to creating a positive and inclusive work environment where team members can thrive. We offer many opportunities for professional development, and a supportive team culture.
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