Attraction Assistant

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Canal & River Trust Full time

About the Role

We are seeking a Casual Attraction Assistant to join our team at the National Waterways Museum Gloucester. As a Casual Attraction Assistant, you will be working predominantly in the welcome area of the museum, offering a warm welcome to visitors from all over the world.

Key Responsibilities

  • Provide a positive customer experience, ensuring every visitor feels welcomed and is keen to return.
  • Sell retail items or support an activity at an event, promoting customer excellence at all times.
  • Work across departments, including retail and admissions/welcome desk, as well as our café, with a flexible approach to the rota.
  • Ensure retail stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.
  • Support the team with general administrative duties, such as distributing post and receiving deliveries.

About You

We are looking for someone with a strong customer service focus, a welcoming approach, and the flexibility to work on a casual basis. You will have excellent interpersonal skills, be able to work well under pressure, and have a basic understanding of IT systems.

What We Offer

As a Casual Attraction Assistant, you will be working with a friendly and caring team to deliver a positive experience for our customers. You will have the opportunity to work in a unique and engaging environment, with a pretty special iconic status. Your rate of pay will be £11.26 per hour, and you will have the flexibility to work across departments and events.


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