Healthcare Operations Manager

4 days ago


Romford, Greater London, United Kingdom North Street Medical Care Full time
About Us

North Street Medical Care is a leading general practice in Havering, operating from two sites with 20,800 patients. We have five GP partners and are a forward-thinking, innovative, training practice with high-quality clinical care. Our dedicated multidisciplinary team includes General Practitioners, ANP, Practice Nurses, Health Care Assistants, and Clinical Pharmacists.

Job Summary

We are seeking an experienced Healthcare Operations Manager to join our team. As the ideal candidate, you will have experience in managing Child and Adult Safeguarding, Childhood immunizations, significant events coordination, and HR administrative tasks. This role offers a wide range of duties, and we are looking for a 'can-do' attitude team member.

Main Responsibilities

* Manage coding/scanning, records administration teams, Safeguarding & Childhood Immunisation administrator on a daily basis
* Review processes and ensure workload is at an acceptable level
* Hold appraisals and review meetings
* Support the HR administrator in conducting interviews

Contractual Performance, Quality and Clinical Effectiveness

* Understand and support the implementation of national, local, and internal quality standards for long-term conditions, identified patient groups, and all other quality programs including prescribing
* Plan and implement practical, consistent, and relevant methods to enable the practice to meet all upper achievement levels set out in specific national and local performance targets, requirements, and guidance

Staff Management

* Manage staff members to ensure they have the necessary skills and knowledge to support the entry and maintenance of high-quality data for the practice
* Support the clinical team with regular clinical searches and progress reports in relation to required achievement levels

Information Governance

* Support the overall practice clinical governance framework
* Ensure compliance of all staff with the NHS DSP Toolkit or any future version

Salary and Benefits

* Estimated salary: £40,000 - £60,000 per annum
* Comprehensive benefits package including NHS pension, annual leave, NHS discounts, social events, Xmas lunch, Xmas party, and Xmas vouchers

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