Team Leader

1 month ago

Reading, United Kingdom The Swan Full time
Team Leader Job Description

We are seeking a skilled and experienced Team Leader to join our team at The Swan. As a Team Leader, you will be responsible for leading by example and ensuring that the team has everything they need to deliver exceptional customer service.

Key Responsibilities:

  • Provide customers with a memorable experience each and every time they visit
  • Deputise for the management team and resolve any issues that arise in their absence
  • Help organise and coordinate the team during a busy shift, making sure everything runs smoothly
  • Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to further your career across our well-known brands
  • Discounts on food and drink for you and your loved ones
  • Access to our employee assistance program, including mental health and wellbeing support

About Us:

The Swan is a leading pub company that prides itself on providing a warm and welcoming environment for our customers. We are committed to delivering exceptional customer service and creating a positive and inclusive work culture.

Requirements:

  • A great eye for detail and a passion for delivering exceptional customer service
  • Excellent communication and leadership skills
  • An ability to think on your feet and adapt to changing situations
  • A positive and can-do attitude

How to Apply:

If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application.

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